Redundancy pays

I wrote here recently about the need for resilience in challenging times. I went on to explore this theme in more depth in my newsletter, where I suggested that our drive for greater organisational efficiency has come at the expense of our ability to ‘bounce back’ from adverse circumstances and events. We need to swing the pendulum back the other way.

Continue reading “Redundancy pays”

Building resilient public services

At the annual conference of the Chartered Institute of Public Finance and Accountancy (CIPFA) last week, Amyas Morse, the head of the National Audit Office, called on the government to explain how it will¬†respond to failing public services in the new environment of increased competition and spending restraint. Continue reading “Building resilient public services”