Ask not ‘how’, ask ‘why’

Potential clients frequently come to me because they want to do something. They might want to restructure their organisation. Or to develop and implement a new strategy. Or to streamline the delivery of a particular service. In such cases, I have two options available to me. The first will get my clients what they want. But the second will get them what they need.

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One simple way to make a positive impression

I had a call first thing this morning with the Chief Executive of one of my clients to get his input into a project I’m working on. We had a great discussion and, as we approached the end of our scheduled session, I thanked him for taking the time to speak with me and wished him a pleasant rest of the day. His response surprised me.

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We need to talk about heuristics

Things move fast. We don’t always have time to stop and think. And sometimes we need to just make a decision and move on. Preferably without worrying for days afterwards that we did the wrong thing. So how do we make good decisions in a hurry?

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The truth about prioritisation

It’s a sad fact of life that, as mere mortals, we’re distressingly unable to control the passage of time. We can try all the tricks in the book, but the seconds just keep ticking by. Yet while we can’t control time, we do have complete control over how we spend it. The key is to choose carefully what we do and how we do it. The key is to prioritise. Continue reading “The truth about prioritisation”