Keeping it in the family

The rationale for outsourcing services has long been an article of faith across the public sector. Lower costs, greater expertise, increased economies of scale. Or so says the theory, at least. And it is a rare local authority – or NHS trust, university or other publicly-funded body – that hasn’t contracted out at least some of its activities.

But what once seemed such a rock-solid argument appears now to be built on less-than-stable foundations. Continue reading