From data to action

I’ve been working with one of my clients recently to help them to put together a strategy and action plan for an area in which they’d like to see some improvement. They knew what they wanted to do, but they were struggling to get the necessary senior people on board. Not because they didn’t have great ideas. And not because they didn’t have the data to back up their ideas. But because they weren’t using the data in a convincing way. Continue reading