I’m very keen not to be one of those people expounding the ‘upsides’ of the ongoing global pandemic. Because, y’know, global pandemic. But the need for many of us to work remotely has undeniably initiated a step change in the way we do things. And the range of digital tools available to help us to work more productively – indeed, to be able to work at all – has grown exponentially. Here are some that have allowed me to keep my business on track. And that I would now probably struggle to live without.Continue reading
Even without the global pandemic, 2020 has been a tumultuous year. In the UK, we’ve stumbled our way out of the European Union. The worldwide Black Lives Matter movement has challenged the way we think about race and about our own colonial history. And we’ve become ever more aware of (although, sadly, not necessarily more inclined to do anything about) the damage that we’re inflicting on the world around us.
So as the year comes to a close, it seems timely to reflect on what we’ve learned from the last twelve months. It’s tempting, of course, to simply put our heads down and get the hell out of 2020 as quickly as possible. But it’s highly unlikely that we’re going to draw back the curtains tomorrow on a new world of pandemic-free sunlit uplands. And so we need to learn what we can, in the hope that it will help us better to deal with the year ahead.Continue reading
I like my routines. For things that I do regularly, I have a set way of doing them and I do them the same way each time. I know how long it will take me. I know it works. And I don’t need to spend time reinventing the wheel. My wife takes the mickey, of course, especially when my routine is interrupted and I temporarily lose the ability to function. But, by and large, my routines work.Continue reading
If you knew the answer, what would it be? As a trained coach and someone who spends a lot of my time helping people to get to the bottom of organisational challenges, this is one of my all time favourite questions. On the face of it, sure, it’s nonsensical. But when wielded carefully, it can be liberating, enlightening… and oh-so powerful.Continue reading
Whether it’s government administration or corporate strategy, it’s invariably only a matter of time until the subject of performance targets rears its head. From market share to how quickly you get seen in the emergency department, we have a target for that. The irony, though, is that setting a target can actually make is less likely that we’ll achieve what we want to achieve, rather than more. It’s the law, in fact: Goodhart’s law.Continue reading