Finding ways to measure your organisation’s performance is important. It gives you valuable information on what is happening, what is working and what is not. But measurement is only the first step. It is what you do with the information that can make all the difference. Continue reading
Would you like to improve your performance at work? Are you a senior manager in your organisation or someone with a high level of responsibility? Do you live or work in or around Bristol, Bath or North Somerset? (Preferable, but not essential.) Would you like the support of an executive coach… free of charge?
One of the concerns that I hear most frequently from university senior managers is that they have no idea how members of their academic staff are spending their time. And a common complaint from academics themselves is that the ‘centre’ just doesn’t understand the huge number of different activities that they have to contend with. Workload modelling provides a way to bridge this gap. Continue reading
I’m pleased to report that I’ve recently taken on two exciting voluntary roles with the Chartered Institute of Public Finance and Accountancy (CIPFA), which is the professional body for people in public finance and which helps organisations across the public sector to deliver efficient and high quality services. Continue reading
I have spent the last couple of weeks immersed in all sorts of performance measures. Some have been good, some have been less good and others have been inspired. So while the thoughts are still fresh in my mind, here are some tips on how to develop performance measures for your organisation that will really make a difference. Continue reading